Questions we get
all the time.

Sunny Day Snow Co. is a professional residential snow removal service based in Central & North New Jersey. We clear driveways, walkways, and stairways so you don't have to lift a finger when it snows.

We currently service Central & North New Jersey, covering Union, Somerset, Morris, Mercer, Essex, Bergen, and Middlesex counties.

Our snow removal season runs from November through the end of March.

No, you don't need to be home. We simply ask that your driveway be clear of vehicles prior to our crew's arrival. If it's already clear, no further action is needed. If vehicles are present, please ensure they're moved before your scheduled service so we can clear the full area. You'll receive a notification once the job is complete.

We're currently offering prebook pricing for customers who sign up early, before the season starts. Prebook pricing is available until October 25th or until capacity is reached, whichever comes first. Spots are limited, so we recommend signing up as soon as possible.

Plan	Prebook Price	Regular Price
Standard: up to 6-car driveway	$40 per storm pass	$70 per storm pass
Standard 6+: 6+ car driveway	$45 per storm pass	$75 per storm pass
Premium: all sizes + stairways	$55 per storm pass	$85 per storm pass
Season Pass · Small (up to 6 cars): Standard	$275	$399
Season Pass · Small (up to 6 cars): Priority	$399	$579
Season Pass · Large (6–9 cars): Standard	$449	$650
Season Pass · Large (6–9 cars): Priority	$599	$850
Season Pass · XL (10–20 cars, long/circular): Standard	$650	$899
Season Pass · XL (10–20 cars, long/circular): Priority	$799	$1,099

Once prebook closes, either on October 25th or when all spots are filled, regular pricing applies to all new bookings from that point forward.

Prebook pricing is our early bird discount for customers who sign up before the season begins. Booking now locks in a significantly lower rate and guarantees your spot before we reach capacity. Prebook customers also get priority service once the season opens.

Prebook pricing closes on October 25th or as soon as all spots are filled, whichever comes first. We strongly recommend signing up early, as we have a limited number of passes available and cannot guarantee availability after that.

All payments are made upfront at the time of booking through our website. We accept all major credit and debit cards.

Yes, if you have a promo code, you can apply it at checkout for a discount on your booking.

You purchase a pass upfront and you're in full control of when to use it. When it snows and you want your property cleared, simply notify us: there's no snow-depth requirement, it's entirely your call. Full instructions on how to notify us will be sent before the season starts in October.

The Season Pass is fully automatic. You don't need to do anything: once accumulation reaches 2" or more, we automatically dispatch a crew to your property, throughout the entire season. No calls, no notifications needed.

All customers will receive full activation and notification instructions via email before the season starts in October.

We don't offer specific arrival time windows for on-demand storm passes (Standard, Standard 6+, Premium). Our crews work through optimized routes and aim to complete all properties within 8 hours of activation. For Season Pass holders, timing depends on your service level: Standard is completed within 24–48 hours after snowfall ends, and Priority is completed within 12 hours after snowfall ends. In all cases, you'll receive a notification approximately 30 minutes prior to our crew's arrival, followed by a confirmation once your property has been cleared.

Standard plan: Main driveway only.
Premium plan: Full driveway, front walkway, entrance steps, and stairways.
Season Pass (all sizes): Driveway, walkway, and entry steps, cleared automatically, all season long.

Season Pass holders: Automatic dispatch is triggered once accumulation reaches 2" or more. Lighter snowfalls under 2" are not automatically serviced.
Per-storm customers: It's your choice. You decide whether you want to use your pass for that event, regardless of accumulation.

Contact us at support@sunnydaysnowco.com within 24 hours of the service. We'll also be setting you up with a dedicated support hotline you can text for faster help: details are sent to all customers in October, ahead of the season. We'll assess the situation and send a crew back at no extra charge if needed.

In the rare event of extreme or unsafe weather conditions, service may be temporarily delayed for the safety of our crews. Once conditions allow, dispatch resumes immediately, and our operations continue without interruption until every property on the route has been cleared. Priority customers are serviced ahead of Standard routes, and you will be notified promptly of any disruption to your scheduled service.

The customer is responsible for ensuring driveways and walkways are free of vehicles and obstacles before our crew arrives.

Yes, a full refund is available if you request it within 48 hours of purchase and haven't used your pass. After 48 hours, refunds are only considered in special circumstances at the discretion of Sunny Day Snow Co.

Once a pass has been activated and a crew dispatched, that visit can't be refunded. For Season Pass holders, any approved refund after use will be pro-rated based on events already completed.

Email us at support@sunnydaysnowco.com with your order confirmation number, date of purchase, and reason for the request.